Keterangan Publikasi
| Judul | Process model extension using heuristics miner:(Case study: Incident management of Volvo IT Belgium) |
| Tahun | 2016 |
| Semua Penulis | BNA Hidayat, AP Kurniati, Shaufiah |
| Penulis | APK, UFI |
| Jurnal | 2016 International Conference on Computational Intelligence and Cybernetics |
| Peringkat Jurnal | Scopus |
| Jenis | Prosiding Internasional |
| Lab Riset | |
| Mitra |