Keterangan Publikasi
| Judul | What do customers really need in ride-hailing applications?: signaling electronic service quality via E-CRM features |
| Tahun | 2019 |
| Semua Penulis | T Nabarian, YG Sucahyo, A Gandhi, Y Ruldeviyani |
| Penulis | FVE |
| Jurnal | 2019 4th International Conference on Information Technology, Information, 2019 |
| Peringkat Jurnal | Scopus |
| Jenis | Prosiding Internasional |
| Lab Riset | |
| Mitra |