
Judul	Analysis of public complaint reports during the COVID-19 pandemic: a case study of Jakarta’s citizen relations management
Tahun	2020
Semua Penulis	CF Finola, Y Nugraha, SA Suprijono, A Larrantuka, JI Kanggrawan
Penulis	YDN
Jurnal	2020 International Conference on ICT for Smart Society (ICISS), 1-6, 2020
Peringkat Jurnal	Scopus
Jenis	Prosiding Internasional
Lab Riset
Mitra